How a tenant gets set up:


Once you've selected move-in-tenant and invited your tenant to make rent payments through leaseze (invitation to tenant portal), they'll need to take the following steps to get set up to pay rent:


There is a time limit to this process.


  1. Open their tenant email invitation, click on link.
  2. Register for the Tenant Portal.
  3. Complete the tenant portal registration process path
  4. Complete the bank validation process
  5. Verify the bank micro deposits (standard ACH process)



Note: There is a 30 day window of time to accomplish this. If tenant invitation is older than 30 days from date tenant attempts to finish bank validation, process must be repeated or there will be an error. In this case contact support@myrentalmanagement.freshdesk.com for a solution if process is blocked. Business rules are set for anti-scam precaution.