My Rental Management LLC

FAQ 17

• White Gloves Installation - For Free
• Is Leaseze safe?
• Invitation to the tenant portal
• We prevent scams
• Drivers license and why we need it

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Getting Started 11

• Getting started pop up
• Name your Property Group
• Do you have more than 10 properties? (We add them for you!)
• Blank functionality without the first property
• Getting started with accounting

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Free 1

• Our products are really Free

Product Support 6

• Live chat window Support
• FAQ Database - In page support
• Product Support Tickets
• Tutorials and Full FAQ's
• Virtual Assistant Program - A property manager just for you!

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Browser cache so full applications can't operate 4

• Clear browser cache Chrome
• Clear browser cache Firefox
• Clear browser cache Internet Explorer
• Clear browser cache Safari

Accounting set up 2

• Requirements for accounting set up
• Accounting is limited without tenant

Features of accounting 1

• Leaseze.com property management accounting system features

Accrual Accounting 8

• How to - Accrual accounting
• What Is Accrual Accounting?
• Use Accrual Accounting for Rent Payments
• Use accrual Accounting for Expenses
• Late Fee accural accounting

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Cash Accounting 4

• Cash accounting does not respect money owed but not paid
• What Is the Cash Method?
• Use Cash Accounting for Rent Payments
• Use Cash Accounting for Expenses

Property Journal Accounting 2

• Leaseze Property Management Accounting - Property Journal
• In a normal accounting system there is a general ledger

Rental Deposits 3

• There is tenant deposit management in the Leaseze.com Property management accounting
• Posting the lease deposit
• Trust accounts

Adding a nick name bank 3

• Every property has a bank assigned
• Create a opening bank balance
• Correcting a bank balance

Accounting for Rent Payments 5

• Paid rent as cash accounting
• Post a Rent Payment Due
• Post a Rent Payment Accrual Accounting
• Rent payment can only be posted if tenant is set up.
• Rent payments cannot be made on a vacant property

Accounting for Property Expenses 3

• Paid expense as cash accounting
• Post a Expense Payment Due
• Post a Expense Payment Accrual Accounting

Deleting a transaction 1

• Our system reverses a transaction and never deletes them

Year end tax accounting 7

• Depreciation
• Mortgage interest
• Property tax
• IRS Schedule E data
• Schedule-e generation

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Property insurance 0

Invoicing 1

• We recognize revenue for accrual accounting

Accounts Receivable and Tenant Statement 3

• Accounts Receivable
• Tenant Statement
• Accounts Receivable in the context of Property Management

Accounts Payable 1

• An Accounts payable tab is found under Accounting

Revenue and other Income 3

• Types of Revenue
• Revenue tracking and recognition
• Accounting for other fees and charges

Expenses and paying bills 2

• Expenses
• Accounts payable and paying bills

Adjusting bank balance 2

• Opening Balance
• Bank balance adjustments

Income Statement 1

• Profit and Loss

System blocks activity 2

• System blocks bank re-assignment - or deletion
• System blocks Rent Revenue when a lease has ended

IRS Schedule E report 1

• Year end tax statements

Xero connect 3

• Why Xero Connect?
• How is Xero connect free?
• Property Journal is the data we transfer

GL Accounts 1

• Users choice of GL Accounts

Accounting Virtual Assistant 1

• We will post accounting transactions for you

Reconcile Bank 1

• How to reconcile your bank account with the Leaseze accounting system

Tenant Journal 2

• Getting starting with a Tenant Journal
• Tenant Ledger

My Account 3

• Creating my rental payment bank account
• Register as a business
• My Accounts page

Banking Regulations 1

• Know your customer and the Dodd Frank act

Owners information 2

• Owners personal info never given to Tenants
• Upload your drivers license to verify yourself

The correct risk 1

• What if a rental applicant has no bank account?

Background checks 4

• How long do background checks take?
• How do I request a credit report or background check?
• Background Check Pending
• Some applicants do not like the data in their reports

Enhanced package 2

• Features of the Enhanced Package
• Tabs to find this report

Premium package 3

• Features of the Premium Package
• Tabs to find this report
• Add Credit Report to Premium Package

Basic package 2

• Credit check
• Tabs to find this report

Pre screening 1

• Features available for pre screening

Competitors use databases 1

• Screening is the key element in profitability

Credit reports miss most eviction records 1

• Why should I pull an Eviction Report in addition to a Credit Report?

Advertising 6

• One click and the internet audience views your vacancy
• How do I create a listing?
• How do I preview the ad?
• How do I check status?
• Uploading photos

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Interested leads 6

• Track Your Tenant Leads with Leaseze -- Applicant flow
• Renters view vacancy ads on the internet
• How does someone apply to my property?
• Manually enter an interested applicant
• Pre Screen / Post Screen Notes

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Lead conversion to applicants 1

• The lead sends data via a form in the ad to the Property Management application

Websites where your advertisement is seen 2

• Where is my vacancy ad available
• Do you need more websites for your advertisement?

Vacancies 2

• All features start with vacancies
• Vacant soon

Your own advertising website 1

• We build a website just for you

Late Fees 1

• The System Charges Automatic Late Fees

NSF Fees 1

• Non Sufficient Funds

Deposit 1

• First months rent and deposits

Scams 1

• Scams, and identity

Move in Tenant 2

• Trouble with the Move in Tenant process
• Tenants and identity theft

Move out Tenant 1

• How to move out tenant

Lease cloud storage 1

• Lease File Cabinet

Rent Payments 5

• What steps does my tenant need to take to get set up to pay rent?
• The software assumes rent payment is due on the 1st of the month
• How to monitor your tenant's progress
• Rent payment amount
• Rent payment with cash

Maintenance Requests 1

• A tenant opens a maintenance request

Tenant Statements 2

• A monthly statement is provided to the tenant
• Tenant statements only work if tenant is set up

Tenant Portal Dashboard 1

• What your tenants see

Vendors 2

• Add a vendor
• Vendor management

Work Orders 5

• Requirements for work orders
• Mobile phone numbers are required
• A maintenance request can become a work order
• Assign work order
• Send work order

Maintenance requests 3

• The tenant starts the process in the tenant portal
• A landlord can create a maintenance request
• Maintenance request functionality

Mobile Phone Numbers 3

• Tenant Mobile Phone Number
• Landlord Mobile Phone Number
• Vendor Mobile Phone Number

Duration of Payment 2

• Government Holidays and Rent Payments
• How long do rent payments take?

Setup New Tenants 5

• What steps does my tenant need to take to get set up to pay rent?
• How do I request payments from my renters?
• How does the tenant verify their bank account?
• Primary Tenant
• Can I check to see if my tenant registered for payments?

Payments 11

• Do you receive a confirmation that a payment has been submitted?
• How does the ACH process work?
• Misc. / Irregular Payments
• How do the transactions occur?
• What are the benefits of using the RentPayment service?

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Pro rated rent 2

• The Rent Payment system rules does not recognize pro rated rent
• How to Prorate rent with a billing date other than the 1st.

Late Rent 3

• Late Rent within the current month
• Late Rent beyond the current month
• Accounting for a late rent fee

Set up bank account 1

• Setting up bank account is free

Risks and your protection 2

• Our insurance
• Our banking relationship with ACH, backed by the Federal Reserve Bank

Some rent payment services can be dangerous 1

• Dwolla and Venmo are vulnerable

System messages 0

Policy messages 0

Workflow messages 1

• Workflow tasks

Alerts 0

Lost emails? 1

• Did you find email alerts lost in Gmail?

Lease 1

• A lease is private

Pictures 1

• Pictures are public and can be seen on the internet

Expenses 1

• A expense is private

Modification 1

• How to modify rental application

Applicant payments 2

• Credit card required
• Landlord sets the application fee

Invitation only 3

• Landlord invites applicant
• What does the application page look like?
• The applicant can save the application

What information does the application collect 1

• Application data

How do I invite the applicant 2

• Applicants are invited
• Confirmation email to the landlord

The Application 1

• Why the online rental application is not independent

Roomates 1

• Why roommates should not pay rent!

Multi-unit properties 1

• Sub units for duplexes, triplexes, fourplexs and small apartment buildings

Multi-user 1

• More than one property manager

Manage properties 9

• Add property
• Move in tenant
• Associate a bank with the property
• Vacant properties
• Leased properties

View all 9

Email and (spam folder) 1

• Spam folder

Messages you will receive 10

• Welcome message
• Reminder to complete set up
• Rent payment advice
• Rent late advice
• Tenant failure to set up

View all 10

Payment status 1

• You will get rent payment messages

Screening status 1

• Screening status may change

Applicant status 1

• Applicant status can change

Advertising status 1

• Advertising is a push communication

Rent payment service 2

• Landlord setup
• Tenant setup

Cloud Picture Storage 1

• Property Advertising pictures stored online

Cloud Lease Storage 1

• Signed Leases are stored online

Cloud Expense and Invoice Storage 1

• All invoices or receipts are attached to accounting journal posts

Cloud Maintenance Picture Storage 1

• Store all your maintenance pictures online

Mobile app download 1

• Location to download mobile APP

Using the mobile inspection APP 1

• The mobile application assists in the mobile inspection

Transfer inspection data into Leaseze 1

• The mobile APP and the Leaseze property management application integration

eSignature Lease 1

• eSignature Lease

Requirements for Quickbook sync 2

• Steps for Quickbook Sync
• How to start the Quickbooks Sync