A vendor data row has a "create work order" link to the right of their record. This link provides functionality to select a maintenance request and connect the vendor, the tenant and the landlord into a three-way conversation enabling the issue to become resolved.
Many smaller vendors check email once a week.
This is too late for issues of maintenance.
Therefore this three-way conversation is initiated by text message to the vendors cell phone. All the data is communicated to correct the maintenance problem, and provide contact data for all three humans that should converse to enable a closure of the work order.
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