You can monitor each tenant's progress from the details page of your All Tenants sub tab under the Properties tab in Leaseze.
You will see either "ready to pay" or "not set up yet".
If you see "not set up yet", click on this.
- Note: The tenant portal registration is by invitation only.
If you have any questions, open a support ticket. We are happy to help either you or the tenant. Open a ticket at firstname.lastname@example.org