We are not subject to the risks associated with processors like Stripe and VeriCheck (as well as many others). We have seen some of the smaller players declare bankruptcy and your money is held by the bankruptcy court.
Our ACH relationship is directly with the USA banking system and Evolve Bank & Trust, Triumph Bank & Independent Bank. The Federal Reserve Bank controls theses institutions with NACHA.org and FDIC.
Bank services are provided by Evolve Bank, Member FDIC, through our banking software provider, SynapseFI. To report a complaint relating to the bank services, email help@synapsefi.com .